customer service
FAW Trucks Southern Africa enhances customer experience with dedicated 24/7 service and customer support department
FAW Trucks Southern Africa continues to enhance its customer experience with its dedicated 24/7 CRM support division. The introduction of this new division during 2024 serves as an additional support function for the ever-growing dealer network across the Southern African region. Recognising the rapid growth of the commercial vehicle[...]
FAW Trucks providing efficient solutions for farmers
FAW Trucks prides itself on paying attention to what its customers require. “FAW SA is committed to offering vehicles engineered, developed and rigorously tested to meet the harsh operating conditions of Africa,” says Yongjun Li, CEO of FAW Trucks SA. The company has embarked on a structured launch programme[...]